Telephony

Public CTO can maintain your existing phone system providing 24/7/365 support on a flat-rate monthly fee basis. We can also replace your voice communications network with the latest Voice over IP technology (VoIP) to improve communications and reduce cost.

For many clients the business growth strategy includes upgrading the existing phone system to IP telephony. Moving to VoIP provides easier system management and the ability to integrate voice (analog) networks with data (digital) networks. Through the convergence of voice and data networks, clients can use their existing data network infrastructure to connect telecommuters and remote offices, reducing operating costs and increasing business efficiency through improved communications and better access to data.

Services
• Maintenance and Installation on Most Major Manufacturer Telephone Switches
     o Avaya
     o Mitel
     o Nortel
     o Samsung
     o Toshiba

• Converging Voice and Data into One Manageable Platform
• Unified Messaging
• Customer Relationship Management Platforms
• Call Center ACD and Reporting Packages Partners