Support

At Public CTO, we are committed to the complete satisfaction of our clients. We provide direct support by phone, e-mail or onsite. Our experienced support staff is dedicated to resolving issues quickly and reliably to get your network up and running, fast.

Contact support at 718.275-7765.

You may also email your inquiry to:     service@publiccto.com. 

Customer support hours are 9:00 AM to 6:00 PM EST, Monday - Friday.

Problems may be reported 24 hours a day, seven days a week and we provide critical call coverage (by beeper) round the clock. Most calls during normal hours are responded to within 30-60 minutes.