Managed Services

Public CTO provides remote monitoring and management of our clients’ critical applications, workstations, servers, switches, firewalls, networks, and databases. With our monitoring technology we can proactively maintain your computer networks in a no intrusive manner that enables us to resolve most issues before our clients realize there is a problem.

• 60% of IT Costs are Due to Downtime and Lost Productivity
• 93% of IT Problems can be Resolved through Remote Administration
   or Over the Phone 
• 39% of Businesses have Outsourced Network Administration;
• 17% Report They are Looking for a Managed Services Provider 

Our team of certified engineers and technicians delivers Managed Services from our Network Operations Center (NOC) 24/7/365. Helpdesk Technicians remotely manage your servers and workstations, reducing the mean time to repair and minimizing downtime. Our Managed Services have been proven to reduce IT operating costs by 50% or more while measurably increasing the quality of network service. And, our Managed Services contracts allow our clients to budget their IT support costs for years to come.

Services
• Full Administration of Voice and Data Networks
• 24/7/365 System Monitoring
• Pro-active Services Minimize Downtime
• Preventative Maintenance
• Co-location and Hosting of Voice and Data Products and Applications
• Maintenance and Installation on Most Major Manufacturer Telephone
  Switches 
     o Avaya
     o Mitel
     o Nortel
     o Samsung
     o Toshiba
• Flat-rate Billing for Both Voice and Data Networks
• Website Management